E-Commerce Returns Management
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Of shoppers check the returns page before making a purchase
Of customers will make a repeat purchase if the returns process was quick, easy and seamless
Of customers want free return shipping
Of customers want an easy to print and attach returns label
Of customers want a hassle free no questions asked returns policy
Our After Sales Service
The customer sends back their goods with the returns label attached
We receive your returns at our fulfilment warehouse facility
Returns are processed and categorised on our warehouse management system
Goods are sorted, stored, shipped or disposed of, depending on the supplier preference
The customer receives a repair, replacement or refund depending on the supplier request
The process is fast and efficient leading to increased customer satisfaction
RedSky Europe has a dedicated team of returns specialists who follow strict guidelines and processes to ensure e-commerce online returns are received carefully and precisely therefore minimising costs and ensuring a positive customer experience. Contact one of our returns team today to find out more.